Shipping

Donut Shoppe Shipping Policy

Shipping Methods

Standard Shipping: 5-7 business days. 

Priority Shipping: 2-3 business days. 

 

Free Shipping

Free standard shipping on orders over $200.00 within the continental U.S.

 

Order Processing Time

Orders are processed within 2-5 business days.

 

Customs Fees and Import Duties

Customers are responsible for any customs fees, import duties, taxes, and other charges that may be incurred when the shipment reaches the destination country.

These fees are not included in the shipping cost and are the responsibility of the customer.

We will not provide refunds for orders that are refused or returned due to the customer not paying customs fees.

 

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order through the shipping carrier's website using the provided tracking number.

 

Delivery Issues

If your package is lost or damaged during transit, please contact us at info@donutshoppeculture.com within 7 days of the expected delivery date.

Ensure all delivery information is correct to avoid delays. We are not responsible for incorrect addresses.

 

Shipping Delays

Please note that shipping times may be affected by weather conditions, holidays, and carrier delays.

We will do our best to notify you of any significant delays.

 

In-Store Pickup

We offer in-store pickup at our boutique. Select "In-Store Pickup" at checkout and you will receive an email when your order is ready for pickup.

 

Contact Us

For any questions or concerns regarding shipping, please contact us at info@donutshoppeculture.com or call us at 530-564-5021